Eco-Bella Protects Your Privacy
We respect the privacy of our customers. This Privacy Policy is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the products, services and features we provide to our customers, Eco-Bella will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice, and we will post any revision on this Web site. We encourage you to review our Privacy Policy periodically. When you do business with us or use our Web site, you accept this Privacy Policy.
Personal Information
Personal information is information about a specific person, including the person's name, address, telephone number, email address, birth date, information about the person's activities and purchases, and, if applicable, member number. Personal information may also include sensitive information, such as your credit card number.
The Information We Gather
When you purchase products from Eco-Bella, become a registered shopper, participate in our gift registry or request a catalog, we collect and store your personal and transactional information in our customer database. This information is generally used to process your transactions, respond to your requests. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.
Aggregate Data and Information Usage
In addition to personal information, we collect and store information about the products purchased by channel and the pages viewed by all of our Web site visitors. We then use this data in aggregate form to identify overall customer behavior patterns. Our goal in using this information is to improve your experience at Eco-Bella by being more responsive to the needs and preferences of our customers.
Our Web servers automatically collect information about each visitor who requests Eco-Bella Web pages, including your computer's Internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you.
We provide portions of this aggregate site behavior information to vendors, consultants, potential advertisers or news agencies. We typically do this in order to demonstrate the amount of interest in Eco-Bella and to plan for product and service improvements.
Voluntary Registered Shopper Information
Your Eco-Bella Online Account is an optional service provided on Eco-Bella's Web sites. You do not have to register in order to shop online with us. However, registering allows us to speed up the shopping process for you and lets us offer you access to special features and promotions.
Cookie Technology
We use this information to process your order and to make sure that it is delivered to you. Aggregated order information is also used to track and analyze overall shopping trends, which allow Eco-Bella to improve product offerings and services to its members and customers.
In order to register on—or purchase products from—Eco-Bella's Web sites, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and/or (4) the pages you visit as you shop.
The only personal information our cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer.
Subscription Preferences
When you provide Eco-Bella with your e-mail address, you will receive Eco-Bella's e-mail newsletters. You may choose at any time to discontinue receiving Eco-Bella e-mail newsletters by opting out or unsubscribing.
We often state that "Eco-Bella will not share your e-mail address." That statement is our promise to you that we will not rent, sell or give your e-mail address to any other organization for the purposes of marketing or solicitation.
However, in order to deliver our e-mail newsletters, Eco-Bella will need to supply your e-mail address to specific service providers who deliver e-mail on our behalf. We also use service providers to authenticate and validate the information provided by our customers to help assure that our e-mail is successfully delivered. These third-party service providers are contractually prohibited from using your information for any purpose other than in accordance with the terms of their agreements with Eco-Bella. Therefore, if you sign up for Eco-Bella's e-mail newsletters, you should not receive unsolicited e-mails from other companies as a result of the release of your information by Eco-Bella.
A second statement we make is "You can opt-out at any time." This statement is our promise to you that we will respect a decision to stop receiving Eco-Bella e-mail newsletters. Every e-mail you receive from Eco-Bella will include a link that allows you to quickly and easily unsubscribe from any or all Eco-Bella e-mail newsletters.
Please note: In order to process your purchases, we may still send you a confirmation e-mail, or we may contact you by mail or telephone if we have questions about your order.
Communications from Eco-Bella and Other Companies
In some instances, we use third-party companies to help us provide products and services to you, to assist us in market research, to manage customer information, or to fulfill promotions and communicate with you. Some of these companies are given access to some or all of the personal information you provide to us. These companies are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Eco-Bella.
If you want to be removed from all Eco-Bella marketing, choose one of the following options: visit our Contact Us page to send an e-mail; Remember to include your name, address, and phone number in the request.
Other Eco-Bella Privacy Notes
• Links to or from Other Sites—Eco-Bella may provide links to Web sites outside of Eco-Bella.com as an added convenience to the user. There are also affiliates that link to Eco-Bella.com. Any link included does not imply or convey endorsement of the other company or organization, its site, or its products or services. Eco-Bella is not responsible for the privacy, terms of use or other policies of any other Web site.
• Protection of Eco-Bella and Others—We release account and other personal information when we believe release is appropriate to comply with the law, or protect the rights, property or safety of Eco-Bella, our users or others.
Privacy Policy Changes
This Privacy Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy and to apply any changes to previously collected information as permitted by law. If our information practices change in the future, we will notify you by posting the changes on our Web site. This Privacy Policy was last updated on 07/17/07.
Secure Shopping and Personal Information
We understand that many consumers are concerned about Internet security. Eco-Bella employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. The following paragraph describes the technologies we use and provides additional details about how we handle sensitive information. We want you to be able to shop at Eco-Bella with complete confidence. If for any reason you feel uncomfortable shopping with us online, we invite you to stop by our store or call us and order by phone: 40-815-4280 Mon. through Sun., 11 a.m. through 7 p.m., Eastern Time.
The Transmission of Sensitive Information
We work hard to protect the information that you send to us while it is en route to and from our sites. Eco-Bella zemploys Secure Sockets Layer (SSL) technology on those pages that involve sensitive information. SSL, which is supported by a vast majority of Internet browsers available today, is the most commonly employed method of secure, encrypted communication used on the Internet.
We have also obtained Verisign™ digital security certificates for all of our Web sites. Verisign™ is an independent third party that authenticates the identity of Internet servers and clients. By registering with Verisign™, we provide you a method of independently authenticating that the entity you are dealing with over the Internet is actually Eco-Bella.
What Happens To My Information After Eco-Bella Receives It?
SSL protects information en route to us, and Verisign™ certificate technology helps ensure that Eco-Bella is the actual recipient of this information. But we don't stop there—we make sure the personal information you send us is stored and managed securely once we receive it. All data collected is stored on site and is protected by multiple levels of data and structural security. This information is accessible only to Eco-Bella and trusted, contracted, third-party service providers.
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